Microsoft Teams Phone System

Microsoft Teams Phone System enables call control and private branch exchange (PBX) capabilities in the cloud with Teams and Skype for Business Online. Simplify your technology infrastructure with this all-in-the-cloud solution for greater collaboration and increased productivity.

Cloud Phone System for Voice Calling

Microsoft Teams allows companies to replace their existing PBX phone system with a cloud-based system, using a set of features delivered from Microsoft Office 365  to provide full PBX voice calling capabilities inside and outside your organization. Your employees and executives can call from Teams, Outlook, mobile devices, or to and from Teams apps to let others know when they are available. The Microsoft Teams phone system also enables your company to make and receive public switched telephone network (PSTN) phone calls, which lets users make landline telephone calls to one another. 

What is Unified Communications as a Service (UCaaS)

Microsoft Teams Direct Routing

Mindcore provides a PSTN calling solution for Microsoft Teams. We use Teams Directing Routing to connect your employees to our private voice network. Direct Routing is a way to provide a PSTN connection to Microsoft Teams users so that they can make and receive external phone calls on any device using Teams. Once you’ve rolled out Teams across your organization, you can add cloud voice workloads using your own telephony carrier for PSTN connectivity and users can keep their existing phone numbers. Our solution supports secure and flexible remote working no matter where you are, increasing productivity throughout your business. 

Experience High-Quality Calls

With advanced features and cloud integration, Microsoft Teams Phone System allows your employees to call and collaborate all in one place with secure and reliable voice calling and video conferencing.
Collaborative Calling

Your team can stay productive by turning one-on-one calls into a group call to connect your employees together on a project.

Highest-Rated Call Control

You can easily manage cloud phone calls with Teams Calling features, such as delegation, do not disturb, reverse number lookup, and voicemail.

Microsoft Teams-Certified Phones

Microsoft Teams certification programs ensure that we provide you with certified desk and conference phones that will give you a high-quality audio call experience.

Reliable & Secure Calling

Microsoft Teams calling allows you to start voice calls faster through a reliable and secure connection backed by Microsoft 365.

Microsoft Teams Phone System Features

Microsoft’s cloud-based phone system gives your employees secure and reliable calling features.


Auto Attendants

Auto attendants create a comprehensive and easy-to-navigate menu system for internal and external callers. It lets users quickly locate and place or transfer calls to specific members or departments in your organization.


Audio Conferencing

Audio conferencing gives your organization the ability to add flexibility to meetings with a dial-in number, which is included in every online meeting.


Call Queues

Call queues instantly put calls on hold to search for the next available agent. You can create custom greetings, set up shared voicemails, and play music while customers wait on hold.


Central Admin Management

Easily assign phone numbers and transfer existing numbers from your Microsoft 365 admin console in one central place.


Cloud Compliance Recording

Microsoft Teams phone system features a cloud compliance recording feature that gives you the ability to control which user or group should be recorded and can be created as an automated policy or regulatory demand.


Cloud Voicemail

Cloud voicemail allows you to access voicemail messages and transcriptions from any device. You can see your received messages and click one easily to play and listen to the message.


Direct Routing

Make and receive external phone calls on any device through Teams using your existing telecommunications providers.


Microsoft Calling Plans

Microsoft calling plans allow users to be able to call regular phones outside of Microsoft Teams users. Calling plans are available in 18 countries and can efficiently acquire and assign phone numbers or port existing phone numbers.

Call Now for a Free Consultation!

Explore Mindcore’s Microsoft Solutions

Work, learn, organize, and connect with Microsoft 365. Mindcore is a proud Microsoft partner. We specialize in Microsoft’s product suite and use Microsoft Teams as a part of our own operations. Let us help you connect from anywhere with our Microsoft 365 solutions!

Microsoft Teams Phone System Training in NJ and FL

Before using Microsoft Teams Phone System in your organization, it is important to understand the main functions of the system, as well as its nuances. At Mindcore, we will help plan, implement, and monitor your phone system so you can work as effectively and efficiently as possible. As your dedicated IT services provider, our team is committed to ensuring that you receive the knowledge base and training necessary to operate Teams’ voice calling successfully.

America’s Most Trusted IT Consultants

Mindcore offers the nation’s highest-rated IT solutions partnered with the biggest technology corporations in the country. Our IT consulting firms are based in Fairfield, NJ and Delray Beach, FL, helping businesses get the best IT services and customized technology solutions in the area. Not only do we serve New Jersey and Florida, we also offer our IT consulting services and managed IT services to businesses across the United States.

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