Microsoft Teams Phone System

Microsoft Teams Phone System enables call control and private branch exchange (PBX) capabilities in the cloud with Teams and Skype for Business Online. Simplify your technology infrastructure with this all-in-the-cloud solution for greater collaboration and increased productivity.

Collaborate with Calling for Microsoft Teams
Stay Productive
Connect Reliably
Manage Centrally
What is Unified Communications as a Service (UCaaS)

Cloud Phone System for Voice Calling

Microsoft Teams allows companies to replace their existing PBX phone system with a cloud-based system, using a set of features delivered from Microsoft Office 365  to provide full PBX voice calling capabilities inside and outside your organization. Your employees and executives can call from Teams, Outlook, mobile devices, or to and from Teams apps to let others know when they are available. The Microsoft Teams phone system also enables your company to make and receive public switched telephone network (PSTN) phone calls, which lets users make landline telephone calls to one another. 

Microsoft Teams Direct Routing

Mindcore provides a PSTN calling solution for Microsoft Teams. We use Teams Directing Routing to connect your employees to our private voice network. Direct Routing is a way to provide a PSTN connection to Microsoft Teams users so that they can make and receive external phone calls on any device using Teams. Once you’ve rolled out Teams across your organization, you can add cloud voice workloads using your own telephony carrier for PSTN connectivity and users can keep their existing phone numbers. Our solution supports secure and flexible remote working no matter where you are, increasing productivity throughout your business. 

Microsoft Teams Phone System Pricing

Add Microsoft Teams voice calling in your Microsoft Office 365 plan. There are two pricing plan options available depending on the size of your business. Microsoft 365 Business Voice is the best plan for small and medium-sized businesses with fewer than 300 users. It costs $15.00 per user/month and includes advanced features such as call transfer, multilevel auto attendants, and call queues. It requires a Microsoft 365 subscription that includes Teams.

Microsoft 365 E5 is a pricing plan suitable for enterprise companies with 300 or more users. It costs $57.00 per user/month and includes a cloud-based phone system with PBX capabilities, audio conferencing, and best-in class productivity apps for your enterprise. It is our premium purchasing option that has analytics capabilities and advanced security features. Schedule a consultation with us today to find out more about Microsoft Teams Phone System pricing options to find the right plan for your business.

Office 365 Phone System

At Mindcore, our consultants have years of experience providing cloud-based phone solutions to our clients. We ensure that your employees maximize their collaboration and productivity through Office 365 and Microsoft Teams Phone Systems with our consulting services.

Microsoft Teams Phone Consulting Services Offered:

  • Call Analytics
  • Call Management Solutions
  • Customer Support 
  • Managed Voice Services 
  • Microsoft Teams Phone Training 
  • Office 365 Integration 
  • Security and Compliance Assurance
  • Webinar and Streaming Consultations

Experience High-Quality Calls

With advanced features and cloud integration, Microsoft Teams Phone System allows your employees to call and collaborate all in one place with secure and reliable voice calling and video conferencing.
Collaborative Calling

Your team can stay productive by turning one-on-one calls into a group call to connect your employees together on a project.

Highest-Rated Call Control

You can easily manage cloud phone calls with Teams Calling features, such as delegation, do not disturb, reverse number lookup, and voicemail.

Microsoft Teams-Certified Phones

Microsoft Teams certification programs ensure that we provide you with certified desk and conference phones that will give you a high-quality audio call experience.

Reliable & Secure Calling

Microsoft Teams calling allows you to start voice calls faster through a reliable and secure connection backed by Microsoft 365.

Microsoft Teams Phone System Features

Microsoft’s cloud-based phone system gives your employees secure and reliable calling features.

Auto Attendants

Auto attendants create a comprehensive and easy-to-navigate menu system for internal and external callers. It lets users quickly locate and place or transfer calls to specific members or departments in your organization.

Audio Conferencing

Audio conferencing gives your organization the ability to add flexibility to meetings with a dial-in number, which is included in every online meeting.

Call Queues

Call queues instantly put calls on hold to search for the next available agent. You can create custom greetings, set up shared voicemails, and play music while customers wait on hold.

Central Admin Management

Easily assign phone numbers and transfer existing numbers from your Microsoft 365 admin console in one central place.

Cloud Compliance Recording

Microsoft Teams phone system features a cloud compliance recording feature that gives you the ability to control which user or group should be recorded and can be created as an automated policy or regulatory demand.

Cloud Voicemail

Cloud voicemail allows you to access voicemail messages and transcriptions from any device. You can see your received messages and click one easily to play and listen to the message.

Direct Routing

Make and receive external phone calls on any device through Teams using your existing telecommunications providers.

Microsoft Calling Plans

Microsoft calling plans allow users to be able to call regular phones outside of Microsoft Teams users. Calling plans are available in 18 countries and can efficiently acquire and assign phone numbers or port existing phone numbers.

Microsoft Teams Phone System Training in NJ and FL

Before using Microsoft Teams Phone System in your organization, it is important to understand the main functions of the system, as well as its nuances. At Mindcore, we will help plan, implement, and monitor your phone system so you can work as effectively and efficiently as possible. As your dedicated IT services provider, our team is committed to ensuring that you receive the knowledge base and training necessary to operate Teams’ voice calling successfully.

Leader in Unified Communications

At Mindcore, we pride ourselves on high-quality customer service and our ability to deliver personalized unified communications solutions that are aligned with your business goals and objectives. No matter the size or complexity of your organization, our IT specialists will leverage their extensive expertise and skills to solve your problems and grow your business. Please contact us to learn more about Microsoft Teams Phone System or to schedule a virtual consultation today.

America’s Most Trusted IT Consultants

Mindcore offers the nation’s highest-rated IT solutions partnered with the biggest technology corporations in the country. Our IT consulting firms are based in Fairfield, NJ and Delray Beach, FL, helping businesses get the best IT services and customized technology solutions in the area. Not only do we serve New Jersey and Florida, we also offer our IT consulting services and managed IT services to businesses across the United States.

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