Phone Systems for Small Business

When was the last time you gave a thought to your business phone system? Do you have an on-site PBX, landlines, and heavy technical hardware, or is your company comfortable with relying on an internet service provider with tools off-site? If you’re looking to make a change, there are a number of phone systems for small businesses available right now.

Office Phone Systems for Small Business

Equipping your business with an office phone system rather than a multitude of single-line phones can greatly improve office communication and productivity. The provider, phone type and features, and the size of the system will depend on the needs of your specific business, however, the basic characteristics of each system are generally the same. Choosing the right office phone system is essential to ensuring that your employees, customers, and other stakeholders can communicate effectively at all times. 

VoIP Phone Systems for Small Business

VoIP phone systems for small business use the internet to connect callers with one another. Using Voice Over Internet Protocol (VoIP) technology, you are able to make phone calls from iOS or Android devices using your company’s phone number. Unlike traditional landline phones, a VoIP system provides greater flexibility and mobility at a much lower cost. VoIP is also easy to set up and offers the ability to quickly scale up or down as your business grows. 

Best Virtual Phone Systems for Small Business

All VoIP phone system providers offer virtual phone numbers that are not tied to a physical location, allowing all members of your organization to communicate from the office or remotely. A virtual phone system is a cloud-based phone system that enables users to make and receive calls from anywhere using their laptop or mobile device. Here’s a breakdown of the best virtual phone systems for small business on the market with affordable plans and pricing options:

Grasshopper

Are you a small company that wants the capabilities of a large enterprise? Grasshopper offers a wide range of virtual phone system features at a reasonable price. Plans include extensions, call forwarding, voicemail-to-text. They offer three plans, including the solo plan which is $29 per month and offers one phone number with three extensions.

RingCentral

Do you want to try a business phone service out, but aren’t ready to make a commitment at this time? RingCentral provides businesses with an instant 800 number and a free 15-day trial so that they can decide if it’s right for them. Take calls from any device, return calls with one click, welcome callers with a custom greeting, track incoming and outgoing calls, and more.

Nextiva

Nextiva is a large virtual phone service provider and a well-known brand among business owners. With Nextiva, you can register toll-free 1-800 numbers or local numbers anywhere in the U.S. Their features include the ability to use their service on a mobile device and manage your calls online from anywhere in the world.

Vonage

Vonage is a business phone industry leader. Their system offers conference calling, online meetings, video conferencing, call recording, group calls, and visual voicemail, file sharing, multi-level auto-attendant, and CRM integrations. With Vonage, you can download the app and get started immediately after signing up.

Dialpad

Are you looking for a business phone solution with an intuitive interface to track all the interactions that you have with your client? That’s exactly what Dialpad brings to the table. Their platform helps teams power their business voice service, video, messages, and meetings across all existing devices. 

Our Recommendation: Microsoft Teams Phone System

Microsoft Teams phone systems perfectly integrate into to o365 ecosystem that is becoming the standard for many businesses across several industries. To learn about the advantages of a Microsoft Teams phone system, check out our page here. 

Setting Up an IP Phone System for Small Business 

As a busy business owner, you’ll need to be able to set up your IP phone system in an efficient manner. The biggest difference that companies notice when switching to a small business VoIP service is the reduction in complicated or expensive on-premises equipment. When it comes to switching your phones to VoIP, you can either continue using your existing desk phones or upgrade to IP phones. At Mindcore, our IT professionals will be readily available to help with IP phone system integration and to answer any questions you may have.

Small Business Phone Solutions at Mindcore

Every small business relies on technology in some way, which is why our team at Mindcore provides comprehensive, high-quality IT solutions that make a real difference. From cloud migration to IT consulting, each of our services are completely customized to fit your business. Please contact us today to learn more about how phone systems work or to schedule a virtual consultation.

Key Features of a Phone System for Small Business

  • Unlimited Calling
  • Auto Attendants
  • Voicemail-to-email
  • Call Recording
  • Extension Dialing
  • Call Forwarding
  • Call Queues
  • CRM Integrations

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Mindcore is an IT professional services and consulting firm in Fairfield, NJ that is committed to making improvements to your technology, strategy, and business processes. Our experts are happy to help you achieve your company’s goals and provide you with quality services that are backed by driven systems and management. We are happy to offer our IT services in New Jersey and Florida, including the following areas:

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