Investing in UC monitoring tools is critical if you want to ensure that your users get a high-quality experience when they collaborate over voice and video. First, assess whether your current systems can take on the additional capabilities required by a UC environment. Expanding your existing toolset is a faster and cheaper way to strengthen your monitoring. However, if your equipment cannot adequately support the extra monitoring needed for UC, then you need to start looking elsewhere for suitable products.
When you work with Mindcore as your UCaaS provider, we will handle every step of the process, from installation to ongoing monitoring and support. Our team has the knowledge and expertise to ensure that your company is always connected and your employees are able to maximize their collaboration.
Why UC Monitoring is Important
Users are extremely sensitive about the quality of service that Microsoft Teams provides. Continuous Teams monitoring will satisfy the need for high up-time, problem resolution, and boosted security measures. UC monitoring for Teams is necessary for continued usage and deployment success, whether you:
- Send an instant message
- Use a channel to upload or download a document or post a message
- Search for users, checking their presence
- Use Teams to perform all your internal and external calls and hold web meetings