Microsoft Dynamics is a cloud-based platform that combines elements of customer relationship management (CRM) and enterprise resource planning (ERP), as well as AI tools and productivity applications. It’s available in two editions, Business or Enterprise, each with different features depending on your organization’s specific needs. It is best suited for companies looking for a more effective way to connect their people, suppliers, retailers, wholesalers, and customers. Dynamics 365 has apps that support devices running on iOS, Android, and Windows, and enables you to work offline with automatic data syncing upon reestablishment of an internet connection. You can also customize your Dynamics 365 solution by using the Microsoft Cloud – Microsoft Power Platform, Microsoft Azure, and Microsoft 365 – and tons of other business tools.
Adoption of Microsoft Dynamics requires strategy, planning, and a dedicated Microsoft Dynamics consultant to ensure a smooth and successful transition. With our combined expertise in the IT industry and Microsoft products, Mindcore is committed to helping you deliver operational excellence and create more engaging customer experiences. From the design stage to implementation as well as ongoing support, we’ve got you covered. Whether you are a C-suite executive or regular employee, we will show you how to maximize the capabilities offered by Dynamics 365 based on the role you play in your business.
Microsoft Dynamics easily integrates with other Microsoft products, including the full Office 365 suite. This allows companies to move swiftly from Dynamics 365 to Outlook for communication, to Power BI for analytics, or to SharePoint for documentation. The easier the landscape is to navigate, the less time employees have to spend transferring data and learning new platforms.
Sales and marketing teams often used a variety of business tools for department-specific tasks, which leads to scattered customer information and the loss of valuable insights. With Dynamics 365 Sales and Marketing, this data can be aligned in a centralized space to improve the success of campaigns and create a seamless customer journey.
Dynamics 365 collects an abundance of data about each customer, analyzing the websites people visit, how they interact with brands, which communities they belong to, and more. This service can help your team gain deeper insights into your customers and build stronger, more personal relationships with them.
Using advanced technologies, Dynamics 365 helps to standardize business processes. Automation features that come with the solution can also enhance productivity and efficiency throughout your organization. As a result, employees can improve their workflows and focus on tasks that generate more value for the company.
Mindcore offers the nation’s highest-rated IT solutions partnered with the biggest technology corporations in the country. Our IT consulting firms are based in Fairfield, NJ and Delray Beach, FL, helping businesses get the best IT services and customized technology solutions in the area. Not only do we serve New Jersey and Florida, we also offer our IT consulting services and managed IT services to businesses across the United States.
At Mindcore, we build and manage high-quality IT solutions, tailored to the goals and objectives of our clients. Our team of experts will work directly with you to integrate Microsoft Dynamics into your organization and answer any questions you have along the way. For more information about our services or to schedule a virtual consultation, please contact us today.