Preferring the term Operations as a Service (OaaS), the offering manages an organization’s technology operations and ensures these systems are continuously meeting the group’s strategic needs.
From backup management to security updates and managing cloud infrastructure or on-premises hardware, the mundane tasks associated with keeping tabs on your technology can be a tremendous drain on resources and time. When executed perfectly, managing these services will keep your organization at status quo. Miss a few critical steps, and you might as well not be doing anything. Do it wrong, and you’ll wish you had done nothing.
A chain is only as strong as the weakest link, and our clients greatly appreciate our culture of accountability and continued training and education.
Like all our offerings, our managed services plans deliver meaningful and measurable results. We help with everything from a simple managed software/patch update package, to one that includes 24/7/365 helpdesk support, and monthly consultations with a dedicated Chief Information Officer (vCIO).