Microsoft Teams Phone System
Microsoft Teams Phone System enables call control and private branch exchange (PBX) capabilities in the cloud with Teams and Skype for Business Online. Simplify your technology infrastructure with this all-in-the-cloud solution for greater collaboration and increased productivity.
Microsoft Teams Phone System Features
Microsoft’s cloud-based phone system gives your employees secure and reliable calling features.
Auto attendants create a comprehensive and easy-to-navigate menu system for internal and external callers. It lets users quickly locate and place or transfer calls to specific members or departments in your organization.
Audio conferencing gives your organization the ability to add flexibility to meetings with a dial-in number, which is included in every online meeting.
Call queues instantly put calls on hold to search for the next available agent. You can create custom greetings, set up shared voicemails, and play music while customers wait on hold.
Easily assign phone numbers and transfer existing numbers from your Microsoft 365 admin console in one central place.
Microsoft Teams phone system features a cloud compliance recording feature that gives you the ability to control which user or group should be recorded and can be created as an automated policy or regulatory demand.
Cloud voicemail allows you to access voicemail messages and transcriptions from any device. You can see your received messages and click one easily to play and listen to the message.
Make and receive external phone calls on any device through Teams using your existing telecommunications providers.
Microsoft calling plans allow users to be able to call regular phones outside of Microsoft Teams users. Calling plans are available in 18 countries and can efficiently acquire and assign phone numbers or port existing phone numbers.
Experience High-Quality Calls
With advanced features and cloud integration, Microsoft Teams Phone System allows your employees to call and collaborate all in one place with secure and reliable voice calling and video conferencing.
Collaborative Calling
Your team can stay productive by turning one-on-one calls into a group call to connect your employees together on a project.
Highest-Rated Call Control
You can easily manage cloud phone calls with Teams Calling features, such as delegation, do not disturb, reverse number lookup, and voicemail.
Microsoft Teams-Certified Phones
Microsoft Teams certification programs ensure that we provide you with certified desk and conference phones that will give you a high-quality audio call experience.
Reliable & Secure Calling
Microsoft Teams calling allows you to start voice calls faster through a reliable and secure connection backed by Microsoft 365.
Frequently Asked Questions
Microsoft Teams Phone is a cloud-based phone system that integrates with Microsoft Teams. It allows users to make and receive calls from Teams, using their existing phone number or a new one assigned by Microsoft. Teams Phone also includes a variety of features, such as call forwarding, voicemail transcription, and auto attendants.
The cost of Microsoft Teams Phone varies depending on the features you choose and the number of users in your organization.
Yes, you can use your existing phone number with Microsoft Teams Phone. This is called porting your phone number. To port your phone number, you will need to contact your current phone provider and request a porting authorization code (PAC).
There are several benefits to using Microsoft Teams Phone, including:
- Unified communications: Teams Phone integrates with other Microsoft Teams features, such as chat, meetings, and file sharing, providing a single platform for all communication needs.
- Cost savings: Teams Phone can help organizations save money on their phone bills by eliminating the need for traditional PBX systems.
- Scalability: Teams Phone is a cloud-based solution, so it can scale easily to meet the needs of growing businesses.
- Reliability: Teams Phone is backed by Microsoft’s global network and infrastructure, so users can be confident that their calls will be reliable and secure.
Microsoft Teams Phone is available to any organization with a Microsoft Teams subscription.
Yes, you can use Teams Phone on your mobile device. The Teams mobile app includes a phone dialer and all of the same calling features as the desktop app.
Microsoft Teams Phone System Training in NJ and FL
Before using Microsoft Teams Phone System in your organization, it is important to understand the main functions of the system, as well as its nuances. At Mindcore, we will help plan, implement, and monitor your phone system so you can work as effectively and efficiently as possible. As your dedicated IT services provider, our team is committed to ensuring that you receive the knowledge base and training necessary to operate Teams’ voice calling successfully.
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Work, learn, organize, and connect with Microsoft 365. Mindcore is a proud Microsoft partner. We specialize in Microsoft’s product suite and use Microsoft Teams as a part of our own operations. Let us help you connect from anywhere with our Microsoft 365 solutions!