If your company is expanding rapidly, you may need more help in your IT department. Instead of hiring more in-house IT professionals, you can use co-managed IT services to help your in-house IT manage your business’s technology needs. This collaborative approach offers several advantages, including scalability and efficiency. In this blog post, we will explore the five key benefits of co-managed IT services and how they can help your company.
1. Keep Your In-House IT Team
With co-managed IT services, you don’t have to fire your in-house IT team. Your internal team has a better understanding of your internal IT process, which is valuable knowledge you do not want to lose. Co-managed IT services allow organizations to keep their in-house IT team while partnering with an external managed services provider (MSP) to complement their capabilities. This approach combines the expertise and resources of both the internal IT team and the external MSP to create a collaborative and efficient IT support model with shared responsibilities that are based on their strengths and expertise.
2. Cheaper than Managed IT Services
Co-managed IT services offer a cost-effective alternative to maintaining a fully staffed in-house IT department. By leveraging a co-managed model, organizations can optimize their IT spending by paying only for the services they require instead of using fully managed IT services. MSPs typically offer flexible pricing models, allowing businesses to choose the level of support and services that align with their budget and needs. Moreover, the expertise and scalability offered by co-managed IT services enable organizations to achieve better cost control, minimize operational expenses, and reallocate resources to strategic initiatives.
3. No DowntimeÂ
Co-managed IT services can help escalate issues by providing an additional layer of support and expertise. If a client has an issue that needs to be resolved, co-managed IT gives that backup and support to fix the issue with little to no downtime. There is typically a tiered structure of support. The internal IT team acts as the first point of contact for end users and handles initial troubleshooting and routine support tasks. If an issue cannot be resolved at the first level, it can be escalated to the MSP for further investigation and resolution. By leveraging the expertise, resources, and support structure of co-managed IT services, organizations can effectively escalate issues and improve the overall responsiveness and resolution of IT problems.
4. Multiple Specialized Team MembersÂ
Co-managed IT services help bring more people into your IT support team instead of one or two individuals in-house. Each member of the IT support team helps out with potential issues, allowing members of the team to not be spread out too thinly. For example, If there is a sudden increase in workload or a need for specialized skills for a particular project, the MSP’s specialized team members can be deployed as needed. This flexibility enables organizations to adapt to changing IT demands without the need for permanent hiring or training efforts. When working with a team of specialized IT professionals, the internal IT team can also benefit from knowledge sharing and exposure to new technologies, tools, and best practices.
5. Enhanced Security for Your Network
With cybercrimes growing rapidly, companies need to be more aware of new cyber threats to their data. Many co-managed IT service providers have specialized cyber security teams with extensive knowledge and experience in combating evolving cyber threats. These teams stay up-to-date with the latest cyber security trends, technologies, and best practices, enabling them to implement robust security measures and effectively respond to potential breaches. By leveraging the expertise and resources of co-managed IT services, organizations can enhance their cyber security posture, effectively detect and respond to threats, and ensure compliance with industry regulations.
Co-Managed IT Services with Mindcore
Co-managed IT services have emerged as a game-changer for organizations seeking to optimize their IT operations, enhance efficiency, and drive innovation. At Mindcore, we provide co-managed IT services to help your company grow and get the IT support they need. Call us today or schedule a consultation to learn more about our services!
