An Introduction to: IT Operations
When a national organization serving a worldwide community of athletes through rules-governance, championships and other initiatives needed to transform their technology operations, they came to Mindcore.
This company prided themselves on more than a century of tradition and the way they carried out their business. While their leadership and legacy commanded respect, their technology services and IT support standards didn't. It was time for them to upgrade to a more efficient and centralized approach but in order to pursue that, they would need to pull some of their best leaders into the project. This would have made them less efficient and productive and that was a price they weren't willing to pay.
That's when they decided to outsource their day-to-day IT operations to Mindcore. This would allow them to regain the valuable creative time they needed to work on getting back to doing what they do best: growing their business.